Help Us…Help You…
The following are special
requests from the Credit Investigators. These are tips on how you can help us
get you the most for your buck!!!
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Make sure all
credit applications are legible (somewhat legible is ok). The easier to read,
the faster we can get to work on it.
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Please return
our calls when we call you for information. BCCA’s policy is to contact each
reference for 5 consecutive business days. You are also a reference and one of
your colleagues may need your information as much as you need theirs!! Help
each other out!!!
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Send reports
with references. We need, at a minimum, a city and state. We can not look up a
company if we do not know where they are located. MORE is BETTER!!!!
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Please put your
name or person’s name on your coversheet. Make sure your station or company
name is also on there!!! We have almost 600 members and we have many similar
names and call letters. We want to get you your information without delay!!!
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Please write
RUSH on coversheet if you need the report within 24 hours. Do not write Urgent
unless you mean Rush. To us: URGENT = RUSH. Your account is deducted 4 report
units for a Rush. Even if we do not get information within 24 hours from the
references, you are still charged as a rush since this report takes priority
over all other reports.
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With so many
members and reports to do each day, we request that if you have many reports to
send in, you only send 5 per day. If you know in advance that you will need
more than 5 for us to do, just call and give us a heads up!!! We will try our
best to accommodate you!!!
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Get your report
requests in by 8:30am Central. Reports received after that time will be
assigned to be started on the next business day.
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Make sure you
receive your emailed Acknowledgement from BCCA. Typically you will receive it
within 24 hours after you have sent us your request. This will tell you who was
assigned your report and when they will be starting it.
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When sending
correspondence to BCCA, send it to info@bccacredit.com. When sending to a particular person
you are risking that they may not be working that day or that they may not
recognize your email address. You can also call our office (847/881-8757) or
fax us (847/784-8059) during regular business hours.
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You will receive
a preliminary copy of your report no later than 48 hours (or 2 business days)
after your report has been assigned. You may receive additional FREE copies of
the report as information is received by the CIs.
Your completed copy will arrive no later than 2 weeks or 10 business days from
the day it was assigned.
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A signed credit
application is preferred. Banks often request this to provide a third party
with information. We do not pay for information from banks or credit references.
When BCCA can not get info from a reference or bank, you may want to try since
you are the credit grantor.